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Customer Testimonials
| By far, the best hosting company we have ever worked with! April 10, 2001 |
| This evening I needed some help with my web site, and I spoke to a Tech, I wanted you to know he was very helpful and professional, I hope I can deal with him the next time I call in. I called in to check on my account and ended up going form server 1 to server 2 after talking with him, I am very pleased with your technical support, and I am a Network Administrator for Intuit, so I know when I am dealing with someone who knows what they are talking about, and you guys do. April 06, 2001 |
| Customer support is always been helpful, personable and just plain ol Nice :) April 06, 2001 |
| Tech support is top notch! April 05, 2001 |
| I would like to give a high praise for the tech suppport staff who is working in AITCOM's Tech Dept. They are very knowledgable and help me in many ways with tech problems. With staff like yours, you have certainly gained my respect for AIT's Tech support. Thank You Aitcom:-) April 02, 2001 |
| Your customer service representatives are the most professional and helpful in the business. My regards and greetings from Athens, Greece. Keep doing the good work. April 01, 2001 |
| You have a great Technical Support staff and I hope that you will continue with the same level of support. March 30, 2001 |
| AIT has always had great support services and it should continue. March 30, 2001 |
| I am a new customer at AIT and have used three other hosting services over the past four years. I just wanted to say that AIT's Support/Customer Service is BY FAR the best I have ever seen. Thanks! March 26, 2001 |
| Great tech suport! The technicians are really good. I think they really do their best to support me in my online adventures. Thanks so much. Further I like to say I am content with your fantastic service. If I have difficult problems the phone is THE way to solve it, you have very friendly staff. The staff is showing customer commitment! March 25, 2001 |
| Please continue the fast and responsive customer service for people like me who sometimes feel they are in over their heads! I also LOVE the improvements made to the billing system! March 24, 2001 |
| First of all you have excellent customer service. You have the best customer service of all the web hosting companies that I've used. March 23, 2001 |
| I am very pleased with the amount of tech support that we have received since becoming a reseller with AIT. The questions, sometimes simple to you I am sure, are always replied to quickly and explained perfect for me. The response is always respectful, courteous, has answered numerous questions and been very helpful. I want AIT to know I appreciate the help you have provided. Transition is always rough especially learning a whole new way of doing things, it helps to have the level of support, patience, and understanding that you provide. I am pleased and think we made the right decision in switching to AIT from our previous nightmare, I mean host. Thanks and keep up the good work. March 23, 2001 |
| AIT is very knowledgeable, helpful and excellent in delivering quality and effective tech support and service. You are thorough, patient and ensures quality support is rendered. Talents and methods for handling frustrated customers who need a layman's approach to tech problem resolution is to be applauded. AIT understands the meaning and importance of service, customer satisfaction and quality/effective problem solving. AIT exhibits one of the key tools in handling customer problems which was to listen to the customer first and then seek the best path to resolve the issue. As a Business owner and customer I certainly appreciate AIT's efforts in exceeding my expectations, resolving my problems and taking the time to educate me to prevent the problem from reoccuring. March 22, 2001 |
| I find your tech support to be INCREDIBLE! March 18, 2001 |
| Your technical support is excellent and should be the model for any company. We've used it extensively and it hasn't failed us once. March 14, 2001 |
| I appreciate the efforts being made to improve on the service and I must say that in this part of the world(Africa) there is no Web Hosting service anywhere close to AIT's. Many thanks!! March 14, 2001 |
| AIT customer service teams are polite, informed and, most importantly, extremely helpful! March 09, 2001 |
| I would just like to say that in all my time of dealing with companies that provide services to the public I have never experienced such wonderful customer service and support. It is very refreshing to know that when I call, AIT is friendly and does everything to answer my questions. If you don't have an answer for me you don't transfer me to someone else, you get the answer and get back to me promptly. Everyone is friendly and helpful. Keep up the wonderful work and I can honestly say it's a pleasure doing business with AIT. March 09, 2001 |
| Online Ticketing and general customer support have been excellent. March 09, 2001 |
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