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Customer Testimonials
| It has been many years since I have seen a group of respectful and patient individuals. AIT's is among the best!!!
September 04, 2002 |
| Great response times. August 28, 2002 |
| I am writing in response to some great customer service I've received from your staff. They were a big help in setting up my reseller services. They are professional, responsive, willing to go the extra distance to solve problems, and a pleasure to work with.
August 26, 2002 |
| I tried another hosting company - big mistake and now I'm back. You guys have more free features than anyone and don't nickel and dime me for everything. I didn't know how good I had it with AIT until I had to wait for days to get my support requests answered. I've never had to wait longer than two hours for you guys to get back to me and you get it right the first time. August 14, 2002 |
| Your free Mcart shopping cart is the cat's meow. I resell one a month for $300 and charge $20 a month for maintenance. Now that I can import from Miva into Mcart, I plan to up my prices. August 06, 2002 |
| Best reseller program around - hands down. I download your Reseller Site Template regularly so I can resell everything you do and mirror your content all under my own private brand. Your free support queue and vpanel helps me manage my customers and your reseller dial-up is great. I now have as many dial up customers as my local ISP. July 30, 2002 |
| Kudos for AIT. I read you guys won the Deloitte & Touch Fast 50 award and Pinnacle award for the second year in a row. I have been with you since the beginning and am glad to see you are not part of the dot com fiasco. It shows in your great products and services. No doubt you will be around for years to come. July 22, 2002 |
| Customer Service is exceptional. I have had the pleasure to speak with one of your Customer Service Representatives on many many occasions, and he has gone out of his way to help resolve any problems I had. They come up often, and he's always there to take my call. He definitely is one of your top employees, and deserves to be compensated, for a job well done. July 19, 2002 |
| I have recieved help a number of times from your technical support staff. Whether it was adding a web counter to my site or a guestbook they have always been very helpful. I am currently in the U.S. Air Force and I find it very rare to find customer service that rivals that of the military. Thank you for all your help. July 16, 2002 |
| Always courteous and helpful. July 16, 2002 |
| I just spoke with someone and they are THE BEST customer service representative ever!! He is lightening responsive, attentive, courteous and extremely helpful. My experience with AIT wouldn't be the same without him. June 25, 2002 |
| I just spoke at some length with one of your supervisors and they were definately a hard working customer oriented individual. They have spent more than enough time on several occasions making me feel like I was a valued customer. Everything was "no problem -- I'll check that out and get back to you". They were very knowledgeable and didn't pretend to know something when he didn't. They would kindly say that they needed to check with the appropriate technical resources and he always got back to me. A real asset to your company and one of the reasons I chose to sign up and prepay for two years. I look forward to a great business relationship. June 12, 2002 |
| I especially like the Technical Department. All Techs that I have interfaced with have been extemely knowledgable and helpful. I hope AIT continues to keep a staff that enjoys working in the capacity of assisting customers like myself who are new to the internet. June 06, 2002 |
| 2 words - THE BEST. I have yet to contact a more organized, friendly, knowledgeable staff. You guys rock. May 29, 2002 |
| Right now you have the fastest, most personalized live customer service and online support forms I have ever had the pleasure to deal with. I hope as you scale your operation that you'll be able to profitably maintain this level of service. I know of none like it in any service industry, period. May 26, 2002 |
| AIT's Customer Service Staff is very courteous and knowledgeable. A+
May 13, 2002 |
| Continue Your great level of support! May 11, 2002 |
| Excellent. Always knowledgeable and customer focused. May 10, 2002 |
| I've been self employed for 35 years and your sales and customer service team is one of the best I've experienced. I've called several times and have always been impressed. May 09, 2002 |
| I've been self employed for 35 years and your sales and customer service team is one of the best I've experienced. I've called several times and have always been impressed. May 09, 2002 |
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